My Client is a global law firm located in Dublin city centre and has 40 offices worldwide. They are recruiting for a Team Coordinator to join their established Legal Secretary department.
MAIN DUTIES AND RESPONSIBILITIES
- Takes responsibility for the efficient running of the team - acting as a senior team member and lead work flow supervisor, role modelling best practices and setting a good example to other team members
- Manages the team providing fee earners with effective and high-quality secretarial support, enabling them to focus on providing the best legal services to clients
- Ensures urgent work requests are promptly communicated to the appropriate team member
- Is responsible for the performance management and personal development of all team members, including planning and carrying out appraisals for the team
- Obtains feedback from fee earners on a regular basis to help improve the team's services, especially where a fee earner is reluctant to use the team - reports findings to LSM and suggests solutions to overcome issues
- Proactively engages with and assists fee earners regarding work requirements encourage and support all team members to utilise the team
- Ensures the team promptly communicates with fee earners to keep them appraised of a task's status
- Proactively encourages best practice, idea sharing and efficiency within the team, and other teams and creates plans for the sharing of more complex tasks
- Shares knowledge with other Team Coordinators - when something comes to light that would be of benefit to other teams
- Ensures delegation of tasks between team members (to ensure work is done at the right level), assisting the team to meet deadlines
- Ensures the team follow team processes and procedures when undertaking tasks
- Collaborates with team members on improving team processes, procedures and solutions and driving best practice
- Holds regular team meetings
ABOUT YOU
- Experience in people management
- Extensive experience as a legal secretary
- Excellent diary management
- Exemplary document management and filing
- Detailed understanding of billing
- Uses and expands technical knowledge and shares expertise with the team
- Actively keeps abreast of current developments and trends in areas of expertise and applies new, job-related information or learning to work
- Has strong working knowledge of WorkSite and Big hand or similar tools
- IT literate with a high level of proficiency in Microsoft Office suite (Excel, PowerPoint, Word, Outlook) & Lync - Skype for Business
- Excellent telephone manner
- Excellent organisation and prioritisation skills
- Applies knowledge and judgement to solve problems and make decisions
- Experience in delegating to, and training, junior team members
- Dynamic, friendly, personable and approachable
- Excellent communicator - both written and verbally
- Adaptable and flexible
- Remains calm under pressure
- Confident and professional
- Conscientious and diligent
