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Customer Service Representative

  • Location:

    Dublin

  • Sector:

    Accounting & Taxation

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Gavin Holmes

  • Contact email:

    gavinh@phoenixsearch.com

  • Job ref:

    BBBH2973_1683127852

  • Published:

    about 1 year ago

  • Expiry date:

    2023-06-02

  • Startdate:

    ASAP

Phoenix Search has partnered with a prominent leasing service in Dublin, they are currently seeking a dynamic Customer Service Representative to join their Dublin-based team. The ideal candidate should have excellent communication skills, a team-oriented mindset, and the ability to hit the ground running.

Key Responsibilities

  • Oversee the daily inquiries of fleet drivers and suppliers across the country.
  • Address and resolve client concerns promptly and efficiently
  • Perform various administrative tasks, including but not limited to invoice processing, reporting, and e-flow management.
  • Provide high-quality service through daily communication with customers and suppliers
  • Collaborate closely with the Maintenance Manager to provide exceptional customer service.
  • Participate in ongoing performance assessments and training initiatives.
  • Perform ad hoc duties as assigned by management

Qualifications & skills

  • 2+ years experience working in a customer service role
  • Experience of working in the motor industry is preferred but not essential
  • Excellent time management and communication skills
  • An accomplished user of the Microsoft Office suite
  • Ability to work in a fast-paced environment as part of a team