Banner Default Image
Back to job search

US Account Manager

  • Location:

    New York, USA

  • Sector:

    Sales & Marketing

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Breen Curtin

  • Contact email:

    bcurtin@phoenixsearch.com

  • Job ref:

    BBBH2496_1673607410

  • Published:

    over 1 year ago

  • Expiry date:

    2023-02-12


Our Client, A powerful SaaS platform for electronic validation and testing for the pharmaceutical industry is looking to hire an Account Manager remotely in the US. Our client is looking for a dynamic, high performing, self motivated Account Manager with 5+ years experience selling and managing customers in the Life Science/ Pharmaceutical space.
Our client is a leader in this space and it is no wonder they have contracts with all the major players in the pharma and life science space internationally.

Day-to-day Responsibilities:

  • Reporting to the VP of Sales, your day to day will include winning new accounts and logos for the business while maintaining relationships and current business within current accounts and clients.
  • You will work closely with colleagues in sales development, product/engineering and customer success group to ensure a positive sales experience for prospects and clients
  • You will be directly responsible for managing a portfolio of customer accounts to ensure that these customers are maximised.
  • To serve as the point of contact for your existing customers and drive all renewal and expansion sales opportunities as well as up selling and cross selling within accounts.
  • Develop new business with existing clients and identify areas of improvement to meet sales quotas and build long term relationships.
  • Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services
  • Maintain a high volume of account based activities such as business / account review meetings, taking a consultative & longer term approach to build and maintain existing and new relationships with the customers. This includes identifying new contacts, sites, opportunities for expansion
  • You will skillfully deliver web-based and face to face presentations.
  • Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations.
  • Consistently over achieve on your quarterly and annual sales quota.
  • Have the ability to go through the procurement process and help drive your customers to a close position.
  • Have the ability to learn quickly and hit the ground running with prospecting, discoveries and demonstrations
  • Track customer details and identify decision makers, time-lines, warm leads, and specific qualifications and enter data accurately and consistently into the company's CRM (Hubspot)
  • Report weekly updates to the VP of Sales around strategy,the progress your making and upcoming deals you will close.
  • Attend client networking events in order to build up your network & customer engagement.


What You Bring to the Position:

  • Preferably Bachelor's Degree
  • Strong background SaaS/Cloud based Sales & Account Management
  • Strong background in Life Sciences Sales & Account Management
  • 5+ years of B2B relevant SaaS Account Management Experience
  • Someone who is independent and is self-motivated by hitting quotas
  • Strong track record of achievement account management goals
  • Previously trained in consultative / value-based selling.
  • Technically savvy & can personally demonstrate the application
  • Personable, with excellent written and communication skills, high attention to detail
  • Efficient with Word, Excel, PowerPoint, Outlook, Salesforce, HubSpot
  • Has an attitude which is positive, energetic, flexible, self-driven/motivated and supportive in a challenging environment.
  • Ability to organize and prioritize own work
  • Maintain focus and commitment on assigned targets
  • Willingness to travel if necessary
  • Excellent communication and presentation skills, with strong ability to engage and persuade
  • You are confident and enthusiastic when presenting information to decision-makers, always working to align needs with our solutions


Desired Skills and Experience
Day-to-day Responsibilities:
Reporting to the VP of Sales, your day to day will include winning new accounts and logos for the business while maintaining relationships and current business within current accounts and clients.
You will work closely with colleagues in sales development, product/engineering and customer success group to ensure a positive sales experience for prospects and clients
You will be directly responsible for managing a portfolio of customer accounts to ensurethat these customers are maximized.
To serve as the point of contact for your existing customers and drive all renewal and expansion sales opportunities as well as up selling and cross selling within accounts.
Develop new business with existing clients and identify areas of improvement to meet sales quotas and build long term relationships.
Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services
Maintain a high volume of account based activities such as business / account review meetings, taking a consultative & longer term approach to build and maintain existing and new relationships with the customers. This includes identifying new contacts, sites, opportunities for expansion
You will skillfully deliver web-based and face to face presentations.
Comfortably sell to VP & C-Suite executives, navigating through multiple decision makers in large complex organizations.
Consistently overahcieve pn your quarterly and annual sales quota.
Have the ability to go through the procurement process and help drive your customers to a close position.
Have the ability to learn quickly and hit the ground running with prospecting, discoveries and demonstrations
Track customer details and identify decision makers, timelines, warm leads, and specific qualifications and enter data accurately and consistently into the company's CRM (Hubspot)
Report weekly updates to the VP of Sales around strategy,the progress your making and upcoming deals you will close.
Attend client networking events in order to build up your network & customer engagement.
What You Bring to the Position:
Preferably Bachelor's Degree
Strong background SaaS/Cloud based Sales & Account Management
Strong background in Life Sciences Sales & Account Management
5+ years of B2B relevant SaaS Account Management Experience
Someone who is independent and is self-motivated by hitting quotas
Strong track record of achievement account management goals
Previously trained in consultative / value-based selling.
Technically savvy & can personally demonstrate the application
Personable, with excellent written and communication skills, high attention to detail
Efficient with Word, Excel, PowerPoint, Outlook, Salesforce, HubSpot
Has an attitude which is positive, energetic, flexible, self-driven/motivated and supportive in a challenging environment.
Ability to organize and prioritize own work
Maintain focus and commitment on assigned targets
Willingness to travel if necessary
Excellent communication and presentation skills, with strong ability to engage and persuade
You are confident and enthusiastic when presenting information to decision-makers, always working to align needs with our solutions