About this Role: This role will be responsible for managing the Test Team on a day to day basis across a range of regulatory, operational, on/offboarding or technology projects. They will have responsibility for overall test processes, templates, tools and quality.
What you'll do:
- Management & development of the Test Team
- Defining objectives, performance reviews and day to day management of the team
- Developing the team and mapping out progression paths
- Cross training the team to ensure minimum levels of capability across topics
- Management of defects/failures & root cause analysis
- Understanding the business processes to ensure that the test coverage is appropriate
- Introduction of Test Automation Tools to reduce cost of testing and build in quality
- Ownership of test methodology, documentation and tools
- Oversight and trend analysis on defects/failures
- Ensure that the team is fully utilized and that resource assignments are clear for the PM team
- Have a holistic oversight of testing execution across the Change Programme and report on status using data & stats to demonstrate quality / issues
- Perform risk management and mitigation activities to ensure quality and timeliness of delivery
- Track test costs of projects
- Escalate issues in a timely fashion
- Risk analysis during test closure and readiness assessment of transition to BAU
- Completing feasibility or complexity assessments as part of pre project work
- Contributing to high level planning
- Reviewing and contributing to business cases and solution design proposals
What you'll deliver:
- Achievement of commitments in terms of regulatory, operational and information technology initiatives
- Achievement of goals as set for each project and within timeframe and budget
- Improvement in quality of testing, test coverage, and cost by introducing and demonstrating benefit of test automation
- High level of customer/stakeholder satisfaction measured by feedback
- Clear and concise data backed weekly test reporting
Who you are:
- Highly professional, self-motivated with excellent communication and problem-solving skills.
- Minimum of 3 years' experience working as a Test Manager in Financial Services/Insurance
- Experienced in managing and developing a team of testers
- Experience in implementing test automation
- Significant experience and knowledge of testing in a retail mortgage servicing business
- Experience working with technical and business teams and C-suite
- Experienced in MS Office suite
- Thorough understanding and knowledge of quality assurance processes, standards, methodologies, and tools
- Ability to take a 'Hands On' approach where required
- Strong understanding of all aspects of SDLC
- Experience leading and directing teams in a fast paced, pressurized environment across multiple locations
- 3rd Level Qualification
- Professional Qualification in testing minimum ISEB level
- Jira experience
- Experience in migration/onboarding projects
What you'll get:
- 25 days annual leave per annum plus 3 company days
- Healthcare - immediate access from Day 1
- Generous defined contribution pension scheme - immediate access from Day 1
- Robust further education scheme
- Employee Referral Scheme
- Tax Saver Commuter Ticket
- Cycle to Work Scheme
- Employee Assistance Programme
- Wellness Programme
- Long term sickness benefit (PHI)
- Life Assurance/Death in Service