Our Client:
A venture-backed innovative global FinTech start-up revolutionizing the lending industry and on track for unicorn status in the coming years.
Our client provides eCommerce founders the insights and funds to accelerate their growth.
Founded in 2020 they already have operations across Europe, London, Sydney, and New York and have lent upwards of $100m to fast-growing e-commerce businesses across the world.
The Opportunity:
Influence & have a direct impact within the business globally.
Unrivaled career development opportunities.
Join a highly ambitious & hugely personable team that welcomes innovative ideas.
Fantastic learning & development opportunities, exposure to various functions of the business with a chance to use your creativity.
Excellent remuneration package and benefits including Equity Shares, Pension, Full Healthcare, Generous Commission Structure.
Duties & Responsibilities:
Be responsible for everything in our client's CRM, from how contacts are entered, to all workflows and automation, lead scoring, campaigns all the way through to reporting
Ensure all CRM data is accurate and up to date at all times
Design and implement a lead qualification and lead scoring system
Create workflows to nurture leads and pass them to Sales when appropriate
Create workflows for abandoned journeys and "closed-lost" deals
Run campaigns to turn leads into opportunities for our sales team
Collaborate with the Product and Sales teams to run campaigns for a specific product or market entry launches
Create reports to monitor the performance of all CRM activities and experiments
Own the end to end campaigns for any company communications to our client's existing customer base
The Ideal Candidate:
You have 3-4+ years experience as a CRM manager, ideally in high-growth B2B company
You have experience creating customer journeys and campaigns to nurture leads and turn them into deals
You have demonstrated experience running successful CRM campaigns to increase acquisition, conversion and retention
You are extremely rigorous and obsessed with details, you don't let anything slip through the cracks
You are laser focused on delivering results
You are analytical and like digging deep into data
You are great at prioritising
Bonus: you have experience with Hubspot