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Growth CRM Manager

  • Location:

    Dublin

  • Job type:

    Permanent

  • Contact phone:

    ORLAITH O'MAHONY

  • Contact email:

    orlaith@phoenixsearch.com

  • Contact phone:

    +353 19609451

  • Published:

    21 days ago

  • Expiry date:

    2021-11-30

Our Client: 

  • A venture-backed innovative global FinTech start-up revolutionizing the lending industry and on track for unicorn status in the coming years.

  • Our client provides eCommerce founders the insights and funds to accelerate their growth.

  • Founded in 2020 they already have operations across Europe, London, Sydney, and New York and have lent upwards of $100m to fast-growing e-commerce businesses across the world.

The Opportunity: 

  • Influence & have a direct impact within the business globally.

  • Unrivaled career development opportunities.

  • Join a highly ambitious & hugely personable team that welcomes innovative ideas. 

  • Fantastic learning & development opportunities, exposure to various functions of the business with a chance to use your creativity. 

  • Excellent remuneration package and benefits including Equity Shares, Pension, Full Healthcare, Generous Commission Structure.

Duties & Responsibilities:

  • Be responsible for everything in our client's CRM, from how contacts are entered, to all workflows and automation, lead scoring, campaigns all the way through to reporting

  • Ensure all CRM data is accurate and up to date at all times

  • Design and implement a lead qualification and lead scoring system

  • Create workflows to nurture leads and pass them to Sales when appropriate

  • Create workflows for abandoned journeys and "closed-lost" deals

  • Run campaigns to turn leads into opportunities for our sales team

  • Collaborate with the Product and Sales teams to run campaigns for a specific product or market entry launches

  • Create reports to monitor the performance of all CRM activities and experiments

  • Own the end to end campaigns for any company communications to our client's existing customer base

The Ideal Candidate:

  • You have 3-4+ years experience as a CRM manager, ideally in high-growth B2B company

  • You have experience creating customer journeys and campaigns to nurture leads and turn them into deals

  • You have demonstrated experience running successful CRM campaigns to increase acquisition, conversion and retention

  • You are extremely rigorous and obsessed with details, you don't let anything slip through the cracks

  • You are laser focused on delivering results

  • You are analytical and like digging deep into data

  • You are great at prioritising

  • Bonus: you have experience with Hubspot