This is a full time permanent role.

You will be reporting to the Credit Control Manager.

Some travel between Irish sites (Lurgan and Monaghan) may be required

Key Duties

• Responsible for managing the debtor's ledger (Stg and Euro)
• Keeping aged debt levels down to appropriate levels ensuring debts are collected within agreed
• terms.
• Establish and maintain strong customer relationships via Telephone, email and letter.
• Accurately receipt and allocate payments daily to the ledger (cheque and Bacs)
• Liaise with Both customer and internal departments to resolve queries in a timely and effective
• manner.
• Reduce debtor days and debtor balances.
• Process new account set ups and credit checking
• Process month end customer statements.

Job Responsibilities

• Taking a proactive role in managing the Debtor's Ledger, ensuring that debt is collected from customers within credit terms and be able to escalate to Credit Control Manager when necessary.
• Ensuring that all payments received are posted and allocated to the ledger in a timely and accurate manner.
• Building and maintaining strong relationships with customers to ensure smooth running of accounts.
• Resolving internal and external queries on any outstanding invoices.
• Coordinating month end customer statement runs.
• Creating and setting up new customer accounts on the ledger.
• Work as part of a team, sharing information to assist in achieving departmental objectives
• Work as a team in delivering a focused quality and customer service.
• Step in to cover for the team taking account of e.g. rotas, holidays, absence etc.,
• Own KPI's and responsibilities for driving efficiencies.
• Be part of a Health & Safety Culture within the team and promote Group-wide Health & Safety initiatives.
• Attend meetings and other business events as required.
• Attend and participate fully in any training or development activities organised by the Company.
• Any other ad hoc duties as required.

Job Requirements

• Language: fluent in English (spoken and written).
• Min 2 years experience in a similar role.
• Excellent IT skills, with particular emphasis on Excel.
• Experience of Sage.
• Strong numeracy skills and excellent attention to detail.
• Ability to operate in a fast moving and challenging organization.
• High energy profile, result driven, calm under pressure, not easily distracted.
• Ability to build strong stakeholder relationships.
• Strong analytical skills.
• Extremely comfortable in a multi country and multi culture commercial business environment.